Privacy Policy

Last updated: 13 October 2026

This policy explains what information ScribeScholars (scribescholars.com) collects, why we collect it, and the choices you have.

1. Information we collect

Account details: your name, email address, and (optionally) your WhatsApp or phone number. If you register with a password, we store it only in a securely hashed form.
Sign in with Google: if you choose "Continue with Google", Google shares your name and email address with us so we can create or log in to your account. We do not receive your Google password, and we do not access your Gmail, Drive, contacts or any other Google data.
Order information: the details you submit with a support request, such as topic, requirements, deadline, academic level, and any files you upload.
Messages: chat messages and messages you send us on WhatsApp or email.
Technical data: basic information such as IP address, browser type and pages visited, and cookies needed to keep you signed in.

2. How we use your information

To create and manage your account and sign you in.
To process your requests, deliver work, and communicate with you about your orders.
To send important account emails, such as email verification and password reset.
To keep the website secure and prevent misuse or fraud.
To improve our services.

We do not sell your personal information.

3. Cookies

We use cookies that are necessary for the site to work, for example to keep you logged in and to remember a referral code. We do not use cookies to sell advertising to you. You can block cookies in your browser, but parts of the site (like login) may stop working.

4. Who can see your information

Your information is available to our authorised team members who need it to serve you (for example, support staff and the writers or editors assigned to your order). We share information with third parties only when needed to run the service, such as our hosting and email providers, and Google when you use Sign in with Google, or when the law requires it.

5. Data security and retention

We use reasonable technical and organisational measures to protect your data. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. We keep your information while your account is active and as long as needed to provide the service or meet legal and accounting obligations.

6. Your choices

You can view and update your profile details from your account.
You can ask us to correct or delete your account and personal data by contacting us below.
If you signed in with Google, you can remove this site's access from your Google Account settings at any time.

7. Children

Our services are intended for students aged 16 and over. If you believe a younger child has given us personal information, please contact us and we will delete it.

8. Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed.

9. Contact us

Questions or requests about your data: [email protected].